How Can We Help?

Booking is simple! Browse our events, select your preferred match or race, choose your ticket category and hotel, then proceed to checkout. You'll receive instant confirmation via email with all your booking details.

No, you can book as a guest if you prefer. Creating a free account is optional and lets you access your booking details, download tickets, and manage your trips all in one place. Either way you'll receive your booking confirmation by email.

Yes! While we specialise in complete travel packages, you can choose "Tickets Only" on any event page to book just the match or race tickets without accommodation.

We typically list events as soon as fixtures are confirmed, which can be up to 12 months in advance for major events like Formula 1 Grand Prix races. Premier League fixtures are usually available 4-6 weeks ahead when the schedule is released.

Yes. All our tickets come from official channels, including event organisers and accredited hospitality suppliers. If anything goes wrong with the tickets we have provided, we will work with the supplier to find an equivalent alternative, or process a refund in line with our Terms and Conditions.

Ticket delivery times vary by event and venue. Most e-tickets are available 1-2 weeks before the event and can be downloaded from your account. For physical tickets, we'll ship them to you or arrange collection at the venue. You'll always receive clear instructions well in advance.

You can choose your seating category (e.g., Long Side, Behind Goal, Hospitality) when booking. Exact seat numbers are allocated closer to the event by the venue. If you have specific requirements, contact us and we'll do our best to accommodate them.

When you book multiple tickets in a single order we ask the supplier to seat your party together, and in most categories this is standard. For some sold-out fixtures or smaller hospitality boxes, the venue may allocate seats in close proximity rather than strictly side by side. If we know in advance that consecutive seats are not possible, we will tell you before you book.

We carefully curate hotels based on location (proximity to the venue and transport links), quality ratings, guest reviews, and value for money. Every hotel is vetted to ensure it meets our standards for comfort and service.

Yes! When booking, you can choose your preferred check-in date and number of nights. Want to arrive early or extend your stay? Simply adjust the dates during booking or contact us to modify an existing reservation (subject to availability).

It depends on the hotel and rate you choose. Many hotels offer both room-only and breakfast-included options. You can filter by meal plan when selecting your hotel, and the inclusion is clearly shown before you book.

No problem! Simply select "Tickets Only" when booking and arrange your own accommodation. Our packages are designed for convenience, but we're happy to provide just the tickets if you prefer.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment system powered by Stripe. Where supported by your device, Apple Pay and Google Pay are also offered at checkout.

Absolutely. All payments are processed through Stripe's secure, PCI-compliant platform. We never store your full card details on our servers. Your financial information is protected by industry-leading encryption.

Payment is taken in full at the time of booking. This secures your tickets and hotel reservation immediately. You'll receive instant confirmation once payment is successful.

All prices are displayed and charged in British Pounds (GBP). If your card is in a different currency, your bank will convert the amount at their exchange rate.

Event tickets and hotel reservations are typically non-refundable and non-transferable once confirmed, as set out in our Terms and Conditions. If you need to change or cancel a booking, contact us as soon as possible. We will ask the supplier on your behalf, but cannot guarantee they will agree, and any supplier charges will normally pass through to you in full. We strongly recommend taking out travel insurance at the point of booking.

If an event is cancelled and not rescheduled, we will refund the ticket element in line with the issuing organiser's rules. Hotel cancellation depends on the hotel supplier's own policy, which is set out at the point of booking, and supplier charges may apply. We will contact you with your options as soon as we are told the event is off.

Your tickets will typically be valid for the new date. We'll contact you to confirm and help adjust your hotel booking if needed. If you can't attend the rescheduled date, please contact us to discuss refund options.

Name changes may be possible depending on the event and venue policies. Contact us as soon as you know a change is needed, and we'll advise on what's possible. Some events require names to match ID, so changes may be restricted closer to the date.